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Virtual assistants have transformed from being mainly for executives to a valuable resource for all types of professionals. This includes entrepreneurs who are just launching a business. One reason for the increase in uptake is there are more virtual assistants on the market than ever before…

Rather than being able to use the communication channels of their choice, customers are often forced to fill out long forms and navigate complicated phone trees just to receive the help they need. With this guide you’ll find out how to meet your clients’ expectations.