About Us

MYVA360 Virtual Assistant Agency

myVA360 is a completely remote company operating worldwide. This means we are diverse, we speak your language, and we are awake and working when you are – as well as when you’re not.

We offer support to individuals, businesses – large and small – and non-profits. By support we mean providing you with a virtual assistant who is especially selected to meet your needs… whether it be calendar management, invoicing, CRM, social media, travel planning, data entry, graphic design, research, project management, lead generation, the list goes on…

There are no sign-up fees or hidden costs, no pressure to commit for any length of time, no waiting period or delays, and no awkward interviews or reference checking. The service is affordable and can be scaled according to your budget and needs.

We are simple and uncomplicated, because life is short, and you are busy.

Meet The Ones Who Make It Happen

Our team

Our team is made up of qualified, experienced, and vetted professionals. They are driven, mature, and constantly upskilling themselves so as to evolve and improve. Each member brings with them their own unique skill set and working style, which means they can be individually matched to each client to create the perfect synergy – allowing them to integrate seamlessly into your business and life.

We understand the key role we play in our clients’ lives, and we don’t take that lightly.

Despite working remotely and independently, we operate as a cohesive team. Thanks to technology and a solid company culture, a chat by the proverbial water cooler is a frequented click away.

myVA360 is fully owned and operated by its founder, Jelena Mijajlovic.

Jelena Mijajlovic

CEO & Founder

Jelena is originally from Serbia, and currently lives in Florida, USA. She is a successful entrepreneur, business woman and leader. In 2019 she identified a gap in the market for affordable, qualified and ad hoc virtual assistance. And so she carefully selected a handful of exceptional people, put together a business plan with integrity and respect at the core; and rolled out what is today a successful and healthy company. Jelena leads by example – intelligent, pragmatic, kind and friendly.

Robyn de Villiers

COO

Lana Snyman

Lead Account Manager

Rebecca Smith

Customer Success Manager

Megan Willis

Account Manager

Lerato Moya

Account Manager

Sara Arellano

Virtual Assistant

Nanette Potgieter

Virtual Assistant

Jovana Aleksic

Virtual Assistant

Viktorija Stirbyte

Virtual Assistant

Tanveer Arshad

Virtual Assistant

Jelena Radovic

Virtual Assistant

Unathi Radebe

Virtual Assistant

Jeanné Weidemann

Virtual Assistant

Courtney Sharpe

Virtual Assistant

Neresha Ramauthar

Virtual Assistant

Vasilisa Jovanovic

Virtual Assistant

Blessed Katsuro

Virtual Assistant

Julandi Smal

Virtual Assistant

Lunet Stassen

Virtual Assistant

Ilse van Zyl

Virtual Assistant

Naudine Mosime

Virtual Assistant

Zaiba Hafesji

Virtual Assistant

Valerie Pillay

Virtual Assistant

Johanny De Los Santos García

Virtual Assistant

Diego Pardiña

Virtual Assistant

Ognjen Laketa

Virtual Assistant

Rochelle Mushfieldt

Virtual Assistant

Wilma Viljoen

Virtual Assistant

Amy Maddams

Digital Marketing Assistant

Wayne Keefer

Virtual Customer Care

Yoel Bidó

Virtual Assistant

Aleksandra Gligorin

Virtual Assistant

Chanelle Oelofsen

Virtual Assistant

Company Culture

We are a fully remote company, whose diverse workforce operates independently yet as part of a cohesive team. We are led by integrity; with empathy, authenticity, and respect at the core of everything we do. People-orientated, we are approachable, transparent, and engage kindness and compassion. In delivering our service, we are proactive, responsive, and accountable. myVA360 provides a working environment that is progressive, professional, and flexible. We believe that creating the right life balance to allow the space and time for what is most important, to you, is the key to happiness. As we offer this opportunity to our team, so in turn, they offer this to our clients.

Our Story

In 2019 we had an idea…
We saw people were burning out from too much on their proverbial plates, smaller mundane tasks were taking up energy and space that could better be put towards innovation and growth, and as a result – businesses and families were not reaching their potential.
We understood that whilst getting support was a “no brainer” solution, it was often out of reach, complicated, unaffordable or just another task on a never-ending to do list.
So we thought – why not set up a service whereby we can match needs with solutions, and create a support system for people who need it the most. We could take care of the legwork, paperwork, complications and risk.
And so myVA360 was born… a turnkey solution for executives, entrepreneurs, households and non-profits in all industries. Matching skilled virtual assistants and offering affordable quality support, on demand.
We set ourselves apart by ensuring only the best VAs are on our team with stringent recruitment processes and skills assessments. We created a positive and healthy company culture inclusive of skills-sharing and upskilling. We equipped our VAs with tools including corporate email accounts in Google Workspace, US telephone numbers, Asana, Slack, Ultimate Avast Security, LastPass and branded digital materials.
By 2021 we were servicing over 200 clients worldwide.
We wanted to do more… as we are continuously looking to improve, evolve and grow. In order to better service our clients, as well as our own VAs, we decided to expand our team. We brought on board account managers, customer relations, sales executives and HR recruitment specialists.
We are passionate in being the best, offering you the best, and ensuring you are able to be at your best. We understand the key role we play in our clients’ lives, and we don’t take that lightly.
We look forward to what the future has in store…

Our Approach

Our aim is to be an integral part of our clients’ success and growth. We want to take on the work that takes up your time, that distracts you from your goals, and that can support your strategies.
We form long lasting partnerships, provide invaluable resources, and allow you the space to unlock your potential.
We are motivated and skilled, and we do not compromise on quality service delivery.

What Makes Us Different

Contactable

Responsive

Accountable

Transparent

Qualified

Affordable

Uncomplicated

No-strings

Personalised

We’re nice!