About The Client
Ben K & Associates Consulting is a NYC-based business growth consulting company focusing on startups and small businesses. Their core competencies are corporate analysis, project management and strategic planning.
While the number of their leads were increasing, their efforts were limited by a large amount of repetitive, administrative tasks that were overwhelming the employees. They were struggling to keep up with their schedules and often had to work overtime.
At some point, deadlines started getting missed, emails were left unanswered and the employees started to feel unmotivated. That’s when the company CEO, Benjamin Kay, decided it was the time to think about outsourcing some of the workload.
Ben K & Associates got matched with three virtual assistants on day one. After the necessary onboarding process, the virtual assistants were assigned with tasks.
Within a few days, the employees got back on track with their duties and got the opportunity to focus their energies on more skilled labor. Since there was no need to pay full-time employees to input data in the spreadsheet and organize the emails, the overall cost was reduced.